Alterior Motif offers shipping for delivery within Australia and internationally via Australia Post. Please nominate a current address that is a trusted residence or work place.
Purchases made over the weekend or on a public holiday will be posted on the next business day. Bulky or heavy items and orders to remote areas may require additional postage costs. We will be in contact with you with a quote if this applies to your order. Online orders with multiple items may have extended processing times.
Shipping within Australia
Standard: $10 or free for orders over $100 (4-7 business days)
Express: $13.99 (1-3 business days)
Registered Express: $15 (1-3 business days). This option is recommended as it requires signature upon delivery.
Delivery to SA, WA, NT and regional areas may take between 4-8 days.
Shipping to New Zealand
Standard: $15 (5-10 business days)
Registered Express: $25 (3-7 business days)
International shipping
Registered Express: $45 or free for orders over $300 (5-10 business days)
Alterior Motif charge a flat rate for international orders outside of New Zealand. Please note our prices are not inclusive of any taxation or customs charges upon entry to your country. You will be liable for any of these extra charges. Please refer to your country's government website for more information.
For international orders purchased with a credit or debit card, a security check will take place to verify your order which may delay the dispatch of the order. Please check your emails for details if this applies to you.
Place your Christmas orders as early as possible and by the below dates, so they have the best chance of arriving in time for Christmas! Please note: Items lodged after these dates will be delivered as quickly as possible, but they may not arrive until after Christmas.
Please note - once items are dispatched from our store, we are not responsible for the journey of your parcel. Sometimes parcels go missing with Australia Post, and sometimes estimated time frames vary from the cut off dates due to unforeseen circumstances. It is something completely out of our control and we do not accept responsibility for delayed, lost or stolen parcels once they leave our premise. We highly recommend selecting our Registered Express post option because of this.
2025 AUSTRALIA POST CHRISTMAS CUT-OFF DATES!
Order before these dates to receive your order in time for Christmas!
QLD - 19th December Standard Post, 23rd December Express Post
NSW, ACT, VIC,SA - 22nd December Standard Post, 23rd December Express Post
WA - 17th December Standard Post
TAS - 18th December Standard Post
NT - 12th December Standard Post
NT, TA, WA - 22nd December Express Post
Local Store Pick Up
We offer a local pick up option if you live locally to the Sunshine Coast. Simply select your nearest store for pick up at the checkout.
You will be contacted when your order is ready for collection. Your order may need to be transferred to your pickup store so please allow time for this.
Missing parcels
Sometimes parcels go missing with Australia Post. It is something completely out of our control and we do not accept responsibility for lost or stolen parcels once they leave our premise. We highly recommend selecting our Registered Express post option because of this.